GENERAL INFORMATION
According to section 10, Act 34/2002, July 11, on Information Society Services and Electronic Commerce, we make the following information available to you:
Ibiza Feeling SL is based on Calle Ramon y Cajal, 2 Sant Antoni de Portmany, Ibiza, and CIF B57703332. Enrolled at the Ibiza Business Register, Volume 250, Book 249, Sheet 215, Page IB-10380, Entry 1, and is the holder company for the website ibizafeeling.com
In the www.ibizafeeling.com website there is a series of informational contents on hotels, apartments and restaurants.
Its main objective is facilitating customers and general public, with information regarding to the company, the products and services offered in the hotels, apartments and restaurants.
These General Booking Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between Ibiza Feeling S.L. and the user or client for the contract made through the forms that Ibiza Feeling S.L. makes available on its website https://www.ibizafeeling.com/
The booking through the websites of Ibiza Feeling S.L. will imply the express acceptance, by the client or user of the pages, of these conditions, as well as of the conditions of use established for the user’s navigation through the websites owned by Ibiza Feeling S.L.
These conditions will be applicable without prejudice to the application of the legal regulations on the matter that are applicable to each case.
The General Contracting Conditions regulate the distance selling relationship between Ibiza Feeling S.L. and the user or client, in accordance with the legal stipulations, especially Law 7/1998 of April 13, on General Contracting Conditions, Law 3/2014 of March 27 which amends the text recast of the General Law for the Defense of consumers and Users, the current and applicable regulations on the Protection of Personal Data, Law 7/1996 of January 15 on the Regulation of Retail Trade, and Law 34/2002 of July 11, about Services Information Society and Electronic Commerce.
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Useful information prior to booking
Ibiza Feeling S.L. informs that the booking procedure through its web pages is detailed in the corresponding section for the formalization of the booking.
Likewise, Ibiza Feeling S.L. informs that the user can have access to the conditions of use available on the same website.
By booking with Ibiza Feeling S.L. through its website, the user or client expressly declares to know, understand and accept said General Conditions. In the same way, the user declares to be of legal age and to have the legal capacity and to act necessary to access the websites of Ibiza Feeling S.L. and book through them. The user is responsible for the veracity of the data entered in the reservation form, such as dates of accommodation, number of people who will occupy the room and declares to be authorized to do so on behalf of all the members of the group included in the reservation. Likewise, the user confirms to comply with the particular regulations of the tourist establishment.
The booking price exclusively includes the services chosen and detailed in the reservation form.
Once the reservation is made, the user can check the confirmation of his booking on the screen, and will receive in the email account provided both the reservation voucher and the contracting conditions that had previously been shown in the booking process on- line.
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Particular conditions
Guaranteed check in time is 4:00 pm and check out time is before 12:00 noon.
The exclusive advantages for booking on the official website (www.ibizafeeling.com), especially early check-in and late check-out, are subject to availability.
Balearics Tourist Tax is not included and must be paid by client at the time of check-in (price 2,20€ per person/day). Law 2/2016 of 30 September.
Smoking is prohibited in all the rooms of our properties and common areas, with the exception of the balconies and the pool area at The Purple Hotel. Law 42/2010 of 30 December, which amends Law 28/2005, of December 26, on health measures against smoking.
By confirming your reservation, you are confirming a room type and not a specific room or room number. We will always do our best to accommodate your preferences, but we cannot guarantee this.
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Payment Method
Ibiza Feeling S.L. requests in bookings through its website, the details of a credit card of the holder of the reservation. You will always be asked for the following information: the card number, the expiration date and the validation code printed in italics on the back of your card (CVV).
In general, in our website rates upfront payment is not required. Payment is due on arrival at the establishment in cash (euros) or by card. After entering the card details, we will request the verification of the card, so it will connect to the secure payment system Redsys, endorsed by Banco de Sabadell, with a 0 euros transaction so that the data of your card is recorded with total security in our system.
If the client prefers to pay upfront online for the room, the transactions carried out are encrypted in the secure payment system Redsys. This environment guarantees that credit card information will not be intercepted and that, therefore, it will not reach the hands of anyone other than the bank in charge of processing the customer’s payment instructions.
The stored card data will be used as a guarantee of the booking in cases of cancellation after the deadline, no show on the day of arrival or when the client checks out with a balance pending payment.
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Booking cancellation
Booking cancellation conditions will be applied according to the rate of the reservation made.
Flexible Rate: The total amount of the first night will be charged if canceled after 24 hours before arrival. In case of no-show at the establishment the total amount of the first night will also be charged.
Guests can cancel online and check the status of their bookings at https://bookings.ibizafeeling.com/en/
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Language
The applicable language of these General Booking Conditions is Spanish. Therefore, if there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.
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Modifications to the General Booking Conditions
The website’s owner reserves the right to modify these General Booking Conditions at any time and without prior notice by posting the new terms and conditions in this website. If any clause listed in these terms and conditions is declared fully or partially null and void, this declaration will only affect the corresponding provision or the part thereof declared null and void. The rest of the terms and conditions will remain in effect, considering the provision in question to be fully or partially not included.
PRIVACY POLICY
In compliance with Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), the user is informed that all information provided will be included in a file, created and kept under the responsibility of Ibiza Feeling SL.
Confidentiality of all your personal data will always be respected and will only be used with the following purposes:
– To serve your requests for information and reservation in our hotels, apartments and restaurants with the aim of keeping a proper business relationship.
– Properly manage your reservation and communicate your information to the necessary hotels, apartments and restaurants in order to provide the hired services.
– In case you accept to receive them, we will send business communications electronically, through frequent newsletters or personalised messages. At any time you may cancel your subscription or modify your information.
– Manage your job application at Ibiza Feeling SL and include you in our staff selection processes.
No information that you provide will be shared with an organisation or company other than Ibiza Feeling SL. In order to exercise your rights of opposition, amendment or cancellation you must head to the company headquarters at Calle Ramon i Cajal 2, 07820 Sant Antoni de Portmany, write us at the following email admin@ibizafeeling.com, or call us at +34 971343614.
TERMS OF USE
Terms of use and access of this website are ruled by the current legislation and the bona fide principle, committing the user to make good use of the web. Behaviours that go against the law, rights or interest of third parties are not permitted.
Being a user of the www.ibizafeeling.com website implies that you acknowledge having read and accepted the present terms and the applicable legal regulations that may apply. If for any reason you do not agree with these terms, do not continue using this website.
Any type of notification and/or claim will only be valid by written statement and/or certified mail.
RESPONSIBILITIES
Ibiza Feeling SL is not responsible for the information and contents stored in forums, social media or any other medium that allows third parties to publish content independently in the service provider’s website.
However, taking into account art. 11 & 16 of the LSSI-CE, Ibiza Feeling SL commits to withdrawing or even blocking those contents that may affect or contravene national or international legislation, rights of third parties or public order and moral.
The company will neither be responsible for the damage and harm produced by failures or poor configurations of the installed software in the user’s computer. Any and all responsibility is excluded due to any technical incident or failure produced when the user logs in to the internet. At the same time, inexistence of interruptions or errors when accessing the website are not guaranteed.
Moreover, Ibiza Feeling SL reserves the right to update, modify or eliminate the information contained in its website, as well as its configuration or presentation, at any given time without assuming any responsibility for this.
INTELLECTUAL AND INDUSTRIAL PROPERTY
Ibiza Feeling SL holds all rights on the software of the digital publication as well as the rights of industrial and intellectual property regarding the contents included, with the exception of the rights on products and services of a public nature which are not a property of this company.
No material published on this website may be reproduced, copied or published without the written consent of Ibiza Feeling SL.
All information received in the website, such as comments, suggestions or ideas will be regarded as given freely to Ibiza Feeling SL. Information that may NOT be treated this way must not be provided.
All products and services for these pages which are NOT a property of Ibiza Feeling SL are registered trademarks of their respective owners and as regarded as such by our company. They only appear in the website of Ibiza Feeling SL for promotional and information gathering effects. These owners may request the modification or elimination of the information belonging to them.
APPLICABLE LAW AND JURISDICTION
The present general terms are ruled by the Spanish legislation. For any litigation that may arise related with the website or activity developed in it, the courts of Ibiza will be competent to solve the matter, the user expressly waives the right to any other jurisdiction that may correspond.
COOKIES POLICY
Ibiza Feeling SL on its own or by a third party hired to provide analytic services, may use cookies when the user browses through the website. Cookies are files sent to the browser through a web service with the aim of registering users’ activities during their browsing time.
Cookies used are only associated with an anonymous user and their computer, and do not provide user’s personal data on their own.
Through the use of cookies it is possible that the server in which the website is recognises the web browser used by the user with the aim of making browsing easier. They are also used to measure audience and traffic parameters, as well as controlling the process and number of entries.
The user has the possibility of configuring their browser to be notified of the reception of cookies and to prevent their installation in their computer. Please consult your computer’s instructions and manuals to broaden this information.
In order to use the website, it is not necessary for the user to allow the installation of cookies sent to the website or third party acting on their behalf, without requiring the user to start a session in each of the services which require the previous registration.
In any case, cookies have a temporary nature with the only aim of making further navigation more efficient. In no case will cookies be used to gather personal information.
IBIZA REGISTRY OF TOURISM COMPANIES AND ACTIVITIES
In compliance with Article 87 of Decree 20/2015 of April 17 from Govern of les Illes Balears, we publish the following information for our establishments:
– The Red Hotel, 2 stars. Registered with code H-PM-455
– The Purple Hotel, 3 stars. Registered with code H-PM-1920
– The Blue Apartments, 1 key. Registered with code A-PM-2005
– The White Apartments, 1 key. Registered with code A-PM-2001
CONTACT INFORMATION
You may contact Ibiza Feeling SL by:
– Telephone. +34 971 34 36 14
– Email. info@ibizafeeling.com
– Address. Calle Ramón y Cajal, 2 – 07820 San Antonio, España.
– Facebook. https://www.facebook.com/ibizafeeling/
